Privacy
User Data Deletion
You can request deletion of account, CRM, Facebook Page, lead, or Messenger data processed by M7 CRM.
Send a deletion request
- Email info@m7tech.info with the subject “M7 CRM data deletion request”.
- Include the email address used for the CRM, the workspace name, and what data you want deleted.
- For Meta data, include the Facebook Page name or Page ID and, if known, the CRM connection name. Do not send passwords, access tokens, or an App Secret.
- Complete any reasonable identity or workspace-authority verification we request. We will confirm the result or explain any information that must be retained for security, legal, or dispute purposes.
Disconnecting Meta
A workspace administrator can delete the Page connection from Integrations in the CRM. You can also remove the app from Facebook or Meta Business Integrations. Disconnecting stops future API access, but a deletion request is still needed if you want previously received CRM records removed.
What deletion covers
Depending on the verified request, deletion can cover the user's account, imported or manually entered CRM records, stored Meta credentials, webhook records, conversations, and messages. Deleting an entire business workspace affects every authorized user and customer record in it, so we require confirmation from an authorized workspace administrator.
Business-card photos
Photos processed by the default on-device scanner are not uploaded. The optional server scanner deletes its private image immediately after a successful save, or automatically after 24 hours if the scan is abandoned.
Need help?
Contact info@m7tech.info. See the Privacy Policy for more information about processing and retention.